Privacy Policy

Effective Date: 1st June 2026

Skinny Diesel Services ("SDS", "we", "us", or "our") is committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how we collect, use, disclose and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Further information about privacy in Australia can be found on the website of the Office of the Australian Information Commissioner (OAIC).

1. Collection of Personal Information

We may collect personal information when you interact with us, including when you:

  • Contact us via our website, email or phone

  • Request a quote or book a service

  • Engage us for mechanical repairs, maintenance or breakdown support

  • Submit an enquiry regarding our services

  • Subscribe to marketing communications

  • Engage with us on social media platforms

The types of personal information we may collect include:

  • Full name

  • Contact details (phone number, email address and postal address)

  • Vehicle, machinery and equipment information

  • Service history and maintenance records

  • Location details for mobile service callouts

  • Payment and billing information

  • Business information where services are provided to commercial clients

  • Any other information you voluntarily provide

2. Use of Personal Information

We may use your personal information to:

  • Provide mechanical maintenance, repairs and breakdown services

  • Schedule and manage service bookings

  • Prepare quotes, invoices and service records

  • Communicate with you regarding your equipment, repairs or maintenance requirements

  • Process payments and manage accounts

  • Improve our services and customer experience

  • Send service reminders, updates and promotional communications (where permitted by law)

  • Meet legal, regulatory and business obligations

3. Disclosure of Personal Information

We may disclose your personal information to:

  • Employees, contractors and service providers involved in delivering our services

  • Suppliers and parts providers where necessary to source components or warranty items

  • Professional advisers, including accountants, insurers and legal advisers

  • Third-party software and technology providers that support our business operations

  • Government agencies, regulators or authorities where required by law

  • Other parties with your consent or where otherwise permitted by law

We do not sell, rent or trade your personal information to third parties for marketing purposes.

4. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Security measures may include:

  • Secure cloud-based business systems

  • Password-protected devices and accounts

  • Access controls for authorised personnel only

  • Secure payment processing systems

  • Regular software updates and security monitoring

While we take reasonable precautions, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Access and Correction

You may request access to the personal information we hold about you and request corrections where information is inaccurate, incomplete or out of date.

Requests should be submitted in writing using the contact details provided below.

Where appropriate, access may be provided by:

  • Supplying copies of relevant records

  • Providing a summary of information held

  • Allowing inspection of records

We may charge a reasonable administrative fee for providing access where permitted by law.

In certain circumstances, we may refuse access where permitted under applicable privacy legislation. If access is refused, we will provide written reasons for our decision.

6. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website performance and user experience.

These technologies may collect information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on our website

We may use services such as Google Analytics or similar tools to help us understand how visitors use our website and improve its functionality.

You can manage cookie preferences through your browser settings.

7. Third-Party Websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content or security of external websites and encourage you to review their privacy policies before providing personal information.

8. Vehicle, Equipment and Service Records

To provide our services effectively, we may maintain records relating to:

  • Vehicles, machinery and equipment serviced

  • Maintenance schedules and service history

  • Repairs completed and parts supplied

  • Diagnostic information

  • Warranty-related information

These records help us provide ongoing support, maintain service quality and meet warranty or compliance requirements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business operations or legal obligations.

Any updates will be published on our website together with the revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our handling of personal information, please contact us:

Skinny Diesel Services
Email: skinnydieselservices@outlook.com
Phone: 0400 489 405
Address: 57 Richardson Street, Mt Magnet WA 6638